SpiceJet Customer Care Number | Toll Free Number

SpiceJet Customer Care Number, Email Id, Office Address

SpiceJet Customer Care Number, Email Id, Office Address contact details. Find below customer care details of SpiceJet, includes mobile phone number, support email address, head office address & many more. Besides contact details, this page offers a brief overview of this airline and its service information. You can reach the below contacts for queries on SpiceJet reservations, refund, cancellation, baggage complaints, reschedule of the ticket, or other questions.

SpiceJet Customer Care Number
SpiceJet Customer Care Number

SpiceJet offers fares that are affordable and significantly lower than most airlines. Their new generation fleet of aircraft is backed by cutting-edge technology and infrastructure. SpiceJet also offers safe, on-time and efficient air freight transportation across India.


  • 9871803333(24×7) (For economy class reservations)
  • 965 400 3333 (24×7) (For economy class reservations)
  • 981 179 5555 (For business class reservations)

SpiceJet Customer Care

Corporate Head Office: Customer Care – Reservations (24 Hours)
SpiceJet Ltd.,
319, Udyog Vihar,
Phase IV,
Gurgaon – 122016
Phone :+91 (0)124 4983410 +91 (0)124 7101600
Phone :+91 (0)124 4983410 +91 (0)124 7101600

For any Feedback / Suggestions / Complaints, please email at
custrelations@spicejet.com or Click here.

Corporate Office Ticketing Counter

Now, you can directly buy tickets from our Corporate Office ticketing counter.

Days of operation: All 7 days (including public holidays)
Timings: 0900 Hrs- 1800 Hrs
Address: SpiceJet Ltd.,
319, Udyog Vihar,
Phase-IV, Gurgaon- 122016
Haryana, India

SpiceJet Customer Care International Offices

Country Name Contact Email Address Fax
Bangkok AVS Express Co,Ltd. +662 6340238-9 customersupport.bkk@spicejet.com
140/18 ITF Tower, 11th Floor, Silom Road
Suriyawongse, Bangrak, Bangkok 10500
Sri Lanka Jetwing Travels Pvt Ltd +94 4790300 salessupport.cmb@spicejet.com
Jetwing House 1
46/26 Navam Mawatha, Colombo 02, Sri Lanka
+94 4732464
Dhaka SKYJET Aviation Ltd +88 02 9891289+88 02 9890624
M: +88 01844027481
salessupport.dac@spicejet.com Taj Cassilina (1st floor), 25 Gulshan Avenue, Dhaka 1212, Bangladesh
Dubai SpiceJet Dubai (GSA Office-Bur Dubai)  +9714-3965186 customersupport.dxb@spicejet.com

Timing: 08am to 08pm (SAT-THU) FRI-10am to 06pm.

Bur-Juman Signal, Khalid Bin Al Waleed Road, Umm Hurair 1, Dubai

Grievance Address –

For grievance, concerning Civil Aviation Requirement, Section -3, Air Transport, Series M, Part IV write to the following:

Contact details of Nodal Officer & Appellate Authority from SpiceJet:

Nodal Officer: Ms. Tinha Sethi
E-Mail: nodalofficer@spicejet.com
Work Timings: Monday – Friday – 0900 Hrs – 1800 Hrs
Contact No. : +91 124-3913939

Appellate Authority: Mr. Kamal Hingorani
E-Mail: appellateauthority@spicejet.com
Work Timings: Monday – Friday – 0900 Hrs – 1800 Hrs
Contact No. : +91 124-3913939

Grievance Redressal Procedure:

The below is the procedure for any grievance redressal:

  1. Passenger first writes to Customer Relations on custrelations@spicejet.com and SpiceJet’s Customer Relations assigns a unique Customer Relation Number to the Customer when he registers his/her Grievance at SpiceJet Customer Care.
  2. If you are not satisfied with the response of SpiceJet’s Customer Relations, then you may contact the Nodal Officer quoting your unique Customer Relation Number at nodalofficer@spicejet.com
  3. If you are still not satisfied and wish to appeal, you may appeal with our Appellate Authority at appellateauthority@spicejet.com quoting your unique Customer Relation Number.

How can I complain to Spicejet?

Simply send a mail to SpiceJet’s e-mail ID:custrelations@spicejet.com. In the event that the response you receive is not satisfactory, you may contact the Nodal Officer on nodalofficer@spicejet.com. You could even call on +91 1243913939 between Monday and Friday from 09:00 am to 6:00 pm.

Is SpiceJet refunding money?

The refund policy of Spicejet Airlines: You will get a full refund on your canceled Spicejet flight if the cancellation is made within 24 hours of booking. If you cancel your Spicejet flight after 24 hours, then the cancellation fee will be applicable and you will get a refund after the deduction of this fee.

What if the SpiceJet flight is Cancelled?

In case your Spicejet flight was canceled or overbooked then you have the right to obtain the compensation that is over and above the refund ticket amount. To know the eligibility for canceled or overbooked flights learn the basic rights and their benefits from our website.

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